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How to Cancel Your Enercare Hot Water Tank Rental (And Save Money Fast)


Still renting your water heater from Enercare? You could be spending hundreds more each year than necessary. Enercare rentals often come with hidden fees, long contracts, and old inefficient equipment. It’s time to take control, save money, and upgrade to energy-efficient options.

At Ingenium Intuito Group, we help Ontario homeowners cancel hot water tank rentals and switch to reliable, cost-effective systems like tankless water heaters.


Water Heater


🔍 Why You Should Cancel Your Enercare Rental

  • Avoid rising monthly rental fees

  • Stop paying for aging or inefficient equipment

  • Upgrade to ENERGY STAR® certified or tankless units

  • Heat water on demand

  • Boost your home’s energy efficiency and value


Step-by-Step: How to Cancel Your Enercare Water Heater Rental

📋 1. Check Your Contract

Look for:

  • 📅 Rental start date

  • 🔒 Contract length (usually 7, 10, or 15 years)

  • 💸 Early termination clause or buyout price

If you're unsure, call Enercare at 1-866-281-4290 and ask:

“Can you confirm the current contract status and remaining term of my water heater rental?”

✍️ 2. Submit Your Written Cancellation Notice

Enercare requires written notice to begin the cancellation process. You can do this by:

  • Calling Customer Service at 1-866-281-4290

  • Emailing or mailing a cancellation letter (get confirmation in writing)

  • Submitting a cancellation request through your Enercare online account

Once accepted, Enercare will provide a Confirmation Number and issue a Pending Return Notice (PRN) for the equipment.



🚚 3. Return or Schedule Removal of the Tank

You are responsible for the equipment return — choose your method:

Return Method

Cost Effective?

What's Involved

Drop Off Yourself

✅ Cheapest

You disconnect & deliver

Pickup (You Disconnect)

🟡 Moderate

You disconnect, they pick up

Full Removal by Enercare

❌ Most Expensive

They handle everything

Tip: Always take photos/videos of the unit, and get a signed receipt if dropping off.



Gas boiler mounted on a blue wall, displaying 45°C. Features control knobs and labeled "Gas-fired boiler" with white piping below.

💵 4. Be Prepared for Exit Charges

Enercare may charge for:

  • Early contract termination

  • Pro-rated rental fees

  • Removal/labor fees

  • Damage or missing parts (especially if under 7 years old)

Fee ranges (based on tank age and contract):

Tank Age

Drop Off

Pick-Up

Full Removal

< 1 year

$200–$300

$250–$350

$350+

1–7 years

$50–$150

$100–$200

$200–$300

7–10 years

$0–$100

$80–$150

$150–$250

Over 10 years

Usually $0

$50–$100

$100–$200

📸 Document the tank before return to avoid damage disputes.


💰 5. Consider Buying the Tank Instead

You may be able to buy out the tank — this is especially useful if:

  • Your tank is in good condition

  • You want to avoid removal hassles

  • You're nearing the contract end

Call Enercare and ask:

“What is the purchase price of my hot water tank?”

Note: Be careful not to confuse this with the contract buyout price.


🏠 Caution: Builder-Installed Equipment

If your home was newly built, your Enercare tank may be part of a builder rental program. These often:

  • Have long fixed contracts

  • Are transferable to new owners

  • Appear as liens or Notices of Security Interest on your home’s title

✅ Ask your lawyer to review your Agreement of Purchase and Sale (APS) for rental disclosures before closing.


What to Do After Cancelling

✅ Return the equipment or confirm removal✅ Get documentation and a zero balance confirmation✅ Consider upgrading to:

  • Tankless water heaters (heat water on demand)

  • Wall-mounted compact systems

  • ENERGY STAR® certified solutions


Why Choose Ingenium Intuito Group?

We make your transition easy. When you work with us, we:

  • Help review and cancel your Enercare contract

  • Arrange professional removal and installation

  • Recommend energy-efficient, reliable water heating options

  • Improve your home comfort and utility savings

Ready to Cancel Your Enercare Rental?


📞 Call us today or📩 Submit your info online — we’ll handle the rest.✅ Stop renting, start saving with a better water heater solution.

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